ASDM Error: Unconnected sockets not implemented

November 19, 2008 by Marcos Christodonte II

I tried logging into an ASA today and received the error, “Unconnected sockets not implemented.” After a bit of troubleshooting to discern what changes were made, it seems the latest version of Java is incompatible with the ADSM. The new version is JRE 6 update 10. The workaround: re-install JRE 6 update 7 or just use the CLI.

Source: java.com

Filed Under: InfoSec
Tagged: ASA Firewall, ASDM, CISCO ASA

Comments

21 Responses to “ASDM Error: Unconnected sockets not implemented”

Tony on November 19th, 2008 2:32 pm

THANKS !!!
Mike C. on November 19th, 2008 3:32 pm

Thank you. Good info.
Ricardo H. on November 26th, 2008 11:46 am

Thank You…
Bryan on November 28th, 2008 12:47 am

thanks!!!!!!!!
Adil on December 3rd, 2008 10:09 am

Thank you, I wish Cisco would post this info, tried to look it up in cisco web site with no success
Marcos Christodonte II on December 3rd, 2008 10:19 am

No problem. I’m glad I could help!
Jason Hernandez on December 6th, 2008 8:13 pm

Thanks for the info – It helped me while I opened a case with Cisco. There is a fix available – see CSCsv12681

Code levels that this is fixed-In:
6.2(0.70)
6.2(0.71)
6.1(1.55)F
5.2(4.51)
6.1(5.51)

Jason
Dev on December 8th, 2008 11:57 am

The work around rather than uninstalling and re-installing older version of JAVA is:

Go to Control Panel, open Java and select the Java tab.

Click on Java Applet Runtime Settings and uncheck everything but JRE 1.6.0_07

I think just just enables the older JRE for Java apps on your system and ADSM shall launch.

Dev
Marcos Christodonte II on December 10th, 2008 9:33 am

Great point Dev. This is true as long as the previous version(s) of Java are still installed and not removed upon installation of the update.

Marcos
Phoenix on December 10th, 2008 12:51 pm

Thanks for the info and BTW same thing with JRE 6.11 … So go for JRE 6.7
PlexPro on December 10th, 2008 1:43 pm

I installed Java for the first time on a machine on which I wanted to run ASDM 6.1(3), found that it didn’t work, and found this site.

Since it was JRE 1.6.0_11 that I first installed, I next installed JRE 1.6.0_07, unchecked JRE 1.6.0_11 in the Java Applet/Application Runtime Settings, and no joy…

I even rebooted, and still I get the same error.
Marcos Christodonte II on December 10th, 2008 1:49 pm

PlexPro,

Try unistalling JRE 1.6.0_11 from your machine, then reinstall JRE 1.6.0_07.

Marcos
PlexPro on December 10th, 2008 1:54 pm

…Uninstalling 1.6.0_11 did the trick…

PlexPro
cliosguy on December 22nd, 2008 12:39 pm

thanks!!!
TrungNguyen on January 8th, 2009 5:52 am

Thanks you! Good infomation
Iain G on January 12th, 2009 8:09 pm

Thanks – a life saver ;o)
tk on January 28th, 2009 9:11 am

worked here too, tnx
David Hamilton on March 15th, 2009 11:56 am

This also worked for me. Thanks for the info!
Henry on March 25th, 2009 12:33 pm

Thanks for this info! Uninstalling 1.6.0_11 and reinstalling 1.6.0_7 worked for me.
SquantoTerror on April 8th, 2009 2:43 pm

This is actually a known bug with Cisco. The fix for this is to use ASDM image 6.1.5.57 this version of the ASDM will work with even the newer versions of Java (I am using version 6 u13 (released April 2009).

See this link for bug info: http://www.cisco.com/cgi-bin/Support/Bugtool/home.pl

Bug ID code: CSCsv12681

Before you upgrade the ASDM, I would also upgrade to ASA 8.04 as well.
DoDzMaNo on May 9th, 2009 4:47 am

thanks a lot, uninstalling update 13 worked with me..
thank you guys, again